Client: A Mid-Sized Bank
Client Need
The bank was experiencing a surge in session hijacking attacks, where fraudsters intercepted authenticated sessions to perform unauthorized transfers and account actions. The bank required:
• Real-time session integrity monitoring to detect unauthorized takeovers.
• Behavioral defense mechanisms that could distinguish legitimate users from attackers.
• Regulatory compliance readiness for RBI, PCI DSS, and SOC 2 audit requirements.
Technical Challenges
• Encrypted Attack Vectors: Attackers exploited man-in-the-browser and session token theft, bypassing traditional firewalls.
• User Experience Trade-off: Stronger security often added friction, risking customer dissatisfaction.
• Visibility Gaps: Legacy fraud tools lacked behavioral context, detecting issues only after damage occurred.
K-Protect Solution
The bank deployed K-Protect’s Behavioral Intelligence and Continuous Authentication layer across its digital channels. Key features included:
• Behavioral Biometrics: Monitoring keystroke dynamics, mouse movements, and navigation flow to spot anomalies.
• Continuous Authentication: Validating users throughout the session, not just at login.
• Adaptive Enforcement Policies: Triggering MFA or session termination on suspicious anomalies.
• Session Integrity Dashboards: Providing fraud teams with real-time visibility into compromised sessions.
Impact
• 55% Reduction in Session Hijacking Attempts within just 60 days.
• 72% Drop in High-Risk Transactions, as hijacked sessions were blocked in real time.
• Minimal User Disruption, as genuine customers passed through seamlessly.
• Compliance-Ready Reporting, streamlining audits and regulatory checks.