Client: A Top Digital Bank
Client Need
The bank was facing escalating fraud incidents across online and mobile channels. Traditional fraud controls were reactive, rule-heavy, and unable to keep up with new attack patterns like credential stuffing, bot-driven account takeovers, and social engineering fraud. The leadership team needed:
• A real-time fraud prevention layer that could integrate with their banking stack.
• Continuous authentication without adding friction for genuine customers.
• Automated policy enforcement to stay audit-ready for regulatory frameworks like PCI DSS, GDPR, and RBI guidelines.
Technical Challenges
• Static Rules Fatigue: Their legacy fraud system depended on fixed rules, leading to high false positives and missed zero-day threats.
• Fragmented Monitoring: Fraud, compliance, and session monitoring were siloed, creating blind spots.
• Scalability Issues: Existing tools couldn’t handle fraud checks at the scale of millions of daily transactions without latency.
K-Protect Solution
The bank deployed K-Protect’s Policy Engine and Behavioral Intelligence across its digital channels. Key components included:
• Adaptive Trust Policies: Dynamic IF/THEN rules that adjusted in real time to user identity, device, behavior, and risk signals.
• Continuous Session Monitoring: Detection of anomalies like session hijacking, unusual transaction velocity, or credential replay.
• Compliance Intelligence: 100+ pre-built controls ensured ongoing adherence to PCI DSS, SOC 2, and RBI digital security norms.
• Frictionless Customer Experience: Genuine users passed through without additional authentication hurdles, while risky actions triggered MFA or session termination.
Impact
• 42% Reduction in Fraud Losses within the first 90 days.
• 70% Lower False Positives, freeing fraud teams to focus on high-risk alerts.
• < 2s Policy Enforcement Latency, ensuring security without slowing transactions.
• End-to-End Compliance Readiness, helping the bank pass audits seamlessly while reducing manual overhead.